Refund and Returns Policy

Thank you for shopping at Homestore.ie. We want to make sure you are completely satisfied with your purchase. If you are not entirely satisfied with your purchase, we’re here to help.

1. Returns

– You have 14 calendar days to return an item from the date you received it.
– To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

2. Refunds

– Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
– If your return is approved, we will initiate a refund to your original method of payment.
– You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

3. Exchanges

– If you need to exchange an item for a different one, please contact us. You will be responsible for any price difference and any additional shipping costs.

4. Non-Returnable Items

– Certain types of items cannot be returned, such as perishable goods, personalized items, and gift cards.

5. Shipping

– You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

6. Contact Us

– If you have any questions on how to return your item to us, contact us at info@thehomestore.ie